Effective Date: 28 / 11 / 24
Welcome to our privacy policy page. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you agree to the terms outlined here.
1. Information We Collect
We collect personal information to provide and improve our services and to offer you a seamless experience. The types of information we may collect include:
- Personal Information: Name, email address, phone number, and billing information.
- Booking Information: Dates of stay, property preferences, and number of guests.
- Payment Details: Credit card or other payment information, processed securely.
- Usage Data: Information on how you interact with our website, including IP address, browser type, device information, and browsing behavior.
- Location Data: With your consent, we may collect information about your general location for personalization and service purposes.
2. How We Use Your Information
We use your information to enhance your experience and provide services efficiently. This includes:
- Processing bookings and managing reservations.
- Communicating with you about your stay and any updates.
- Improving our website, properties, and services based on feedback.
- Sending you promotional material, updates, or offers, with your consent.
- Protecting against fraudulent activity, unauthorized access, and any legal or policy violations.
3. How We Share Your Information
We do not sell or share your information with third parties for marketing purposes. However, we may share your information with:
- Service Providers: To facilitate reservations, payments, and customer support.
- Legal Requirements: In compliance with legal obligations, or to protect our rights and safety.
- Business Transfers: If our business is involved in a merger, acquisition, or asset sale, your information may be transferred.
4. Security of Your Information
We implement a range of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- Secure data storage and encryption.
- Restricted access to your data by our staff on a need-to-know basis.
- Regular audits and updates to security practices.
While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access and Update: Request a copy of your personal information and update any inaccuracies.
- Delete: Request deletion of your personal information, unless we are required by law to retain it.
- Opt-Out: Unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control your cookie preferences through your browser settings. Disabling cookies may limit certain functionalities on our website.
7. Third-Party Links
Our website may contain links to third-party websites, including payment processors and social media platforms. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing your information.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly address it.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
- Email: [Insert Contact Email]
- Phone: [Insert Contact Phone Number]
Thank you for choosing our properties. We are committed to providing a safe, secure, and enjoyable experience for all our guests.
This Privacy Policy was last updated on 28 / 11 / 24.